Effective Date: June 14, 2026

Welcome to Guided Tech Services. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book services, attend classes, or communicate with us.

Guided Tech Services provides technology education, technology assistance, device support, technology confidence training, and related services for individuals, families, businesses, and community organizations.

Our mission is to help people feel more confident and comfortable using technology in their daily lives.

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address (when applicable)
• Appointment requests
• Service inquiries
• Class registrations
• Device information provided during support sessions
• Customer feedback and communications

When you visit our website, we may collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referral sources
• Website usage analytics

We may use your information to:

• Schedule appointments and technology support sessions
• Register participants for classes and workshops
• Respond to inquiries
• Process payments
• Provide customer support
• Improve our services and website
• Send service updates and announcements
• Share educational content, technology tips, and promotional information
• Comply with legal obligations

During technology support sessions, clients may voluntarily share information related to devices, applications, accounts, or technology concerns.

Guided Tech Services only accesses information necessary to provide the requested assistance.

We do not intentionally collect, store, or retain sensitive personal data unless required to complete a requested service.

Clients remain responsible for maintaining backups of important files, photos, documents, and data.

Payments may be processed through secure third-party payment providers.

Guided Tech Services does not store complete credit card or payment information on its servers.

Our website may use cookies and analytics tools to:

• Improve website performance
• Understand visitor behavior
• Measure marketing effectiveness
• Enhance user experience

You may disable cookies through your browser settings if desired.

We may use trusted third-party providers to assist with:

• Website hosting
• Payment processing
• Email communications
• Scheduling services
• Analytics and reporting

These providers are given access only to information necessary to perform their services.

If you subscribe to newsletters, register for classes, request information, or become a customer, we may send:

• Technology tips
• Service announcements
• Class schedules
• Business updates
• Promotional offers

You may unsubscribe from marketing communications at any time.

We implement reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, no method of electronic storage or transmission can be guaranteed to be completely secure.

Guided Tech Services does not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian involvement.

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

Our website may contain links to external websites and resources. Guided Tech Services is not responsible for the privacy practices or content of third-party websites.

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date.

Guided Tech Services
Website: Guided Tech Services
Email: info@guidedtechservices.com